Talking to your Data – From Data Management to Visualization

  How big is Big Data? Data output is rising at an astonishing rate. Over the last few years, data has become the crucial element of organization's growth strategy. Every day we create an enormous amount of data (approx. 2.5 quintillion bytes) whi... Read more

Using AI for Enhanced Customer Experience and Customer Engagement

  Forrester, the American market research company, defines customer experience as, "How customers perceive their interactions with your company." Certified Customer Experience Professional and Customer Experience Specialist, Ian Golding describe... Read more

Building Better Chatbots

“The difficulty in building a chatbot is less a technical one and more an issue of user experience. The most successful bots will be the ones that users want to come back to regularly and that provide consistent value.” - Matt Hartman, Director of Seed... Read more

Artificial Intelligence and Machine Learning: A Comparison

Before we realized the arrival of Artificial intelligence (AI) in our lives, that was once thought only as a “sci- fi”, digital world started buzzing the scientific words that we never thought we’d hear - Artificial Intelligence, Machine Learning, Da... Read more